Customer Experience
What is it about?
Roche has always been committed to supporting patients, caregivers and health professionals, with concrete solutions aimed at facilitating treatment paths and guaranteeing and improving the sustainability of the National Health System. In line with Roche’s commitment to operate as a “Healthcare Partner” of the 360 ° health system, Roche is looking for innovative solutions for the therapeutic areas of Oncology, Neuroscience, Rare Diseases and Diabetes Mellitus.
In particular, Roche seeks digital solutions and services aimed at supporting clinicians, patients, caregivers and other players in the health system in order to improve the Customer Experience, having particular regard to the following areas (indicated by way of example and not limited to):
1. improvement of communication between specialist and patient
2. facilitating the comparison between the different professional figures involved in the treatment path
3. support to the caregiver in his path alongside the patient
4. proposal of innovative tools for the training of stakeholders
5. solutions for integrating Hospitals into the General Practitioners’ network
The Rules
The Challenge is aimed at all “Projects”, in particular to those managed by startups, which have already tested the validity of their solution through a Proof of Concept (PoC) and are able to present the results.
Applicable Projects can be proposed by public or private entities and individuals residing in Italy or within the European Union.
For more information download the attached PDF.
Evaluators
An evaluation committee, composed of Roche representatives, will evaluate the project according to the following criteria:
- originality and relevance of the proposal to the areas indicated in the Challenge;
- possibility of realization and development potential of the Project;
- methodology used and results evaluation parameters;
- ease of use / application;
- management of ethical-legal aspects;
- replicability of the Project and possibility of agile expansion in the event of an increase in the number of recipients;
- presentation of the results already obtained and the expected results
Useful Material
Do you have a solution to our challenge? Download the template to send your application.
Remember that in the template you will have to frame the problem you intend to solve and explain your project comprehensively.